Cost Intelligence

How do I see ROI and cost efficiency per AI feature?

Per-feature ROI analysis. Feature Intelligence answers the question every engineering leader and CFO needs to answer: of all the AI features we're running, which ones are worth the cost — and which ones aren't?

Feature Intelligence answers the question every engineering leader and CFO needs to answer: which AI features are worth the cost? It shows cost trend, waste percentage, investment classification, and cost-per-outcome for every feature in your product.

What Feature Intelligence shows

Feature Intelligence is a per-feature breakdown that goes beyond raw cost. For each feature you have tagged with X-Cost-Feature, it shows:

MetricWhat it tells you
Monthly costAbsolute spend — how much this feature costs to run
% of total AI spendRelative weight — is this feature punching above its business value?
Cost per callEfficiency signal — rising cost-per-call means prompts are getting longer
Cost per outcomeROI signal — cost per ticket resolved, contract drafted, etc.
Waste %Optimization opportunity — how much of this feature's cost is recoverable
ClassificationInvestment or Waste — your team's judgement on the feature's value
Trend30-day cost trajectory — growing, stable, or declining
AI efficiency scoreComposite 0–100 score: lower waste + better model fit = higher score

Investment vs. Waste classification

Every feature in Cognocient is classified as either Investment or Waste. Cognocient starts with an automatic classification based on call patterns and task complexity. You can override any feature with one click.

Classified as Investment

High task complexity, appropriate model, measurable business outcome. Spend here is justified — and the board should see it framed as investment, not cost.

  • contract-drafting — complex reasoning, gpt-4o, measurable outcome
  • code-review — high value, Sonnet, engineers use it daily
  • customer-support-lvl3 — resolves complex tickets, proven ROI

Classified as Waste

Low task complexity on a premium model, high volume with no clear outcome, or low usage rate despite high cost. Recoverable with routing or removal.

  • sentiment-analysis — gpt-4o on a task gpt-4o-mini handles perfectly
  • welcome-email — 800 calls/day, template content, no LLM needed
  • draft-preview — 90% of sessions abandoned, no outcome

If Cognocient classifies a feature incorrectly — for example, a feature your team considers strategic but that uses a simple model — click the classification badge and set it manually. Manual overrides are preserved across Cognocient's re-analysis cycles.

How to use Feature Intelligence for decisions

Planning an optimisation sprint

  1. Sort by "Waste %" descending
  2. Identify the top 3 features with >20% waste
  3. For each, click through to see Cognocient's specific recommendations
  4. Apply the routing recommendations for instant savings
  5. Schedule the deeper fixes (context pruning, model swap) for the sprint

Typical result: 20–35% cost reduction with one sprint of work

Board presentation on AI ROI

  1. Filter to Investment-classified features
  2. Export the feature list with cost and outcome data
  3. Use the "cost per outcome" column to frame spend as investment
  4. Include the efficiency score trend to show continuous improvement

Data-driven answer to "Is our AI spend justified?"

Deciding whether to shut down a feature

  1. Review the feature's cost per outcome over the past 90 days
  2. Compare against the cost of an engineer building a non-AI equivalent
  3. Check the usage rate — features with fewer than 10 calls/day rarely justify their fixed overhead
  4. Mark as Waste and set an archive date if the data supports it

Evidence-based feature retirement decisions

The AI Efficiency Score

Each feature has an AI Efficiency Score from 0 to 100. It is a composite metric calculated from:

FactorDescription
Model fit (40%)Is the model appropriately sized for the task complexity? Using gpt-4o-mini for simple tasks scores higher than using gpt-4o.
Waste rate (30%)What % of spend is identified as recoverable waste? Lower waste = higher score.
Cache efficiency (20%)How much of the spend could be eliminated by prompt caching or semantic caching?
Error rate (10%)What % of calls fail? Higher error rates mean wasted tokens on failed attempts.

A score above 80 means the feature is well-optimised. Below 60 means significant improvement is available. The organisation-wide efficiency score on the Executive View is the average across all Investment-classified features.


Next steps: Recommendations · AI Advisor · Outcomes

On this page