Privacy Policy

1. Information We Collect

At Cognocient (“we”, “our”, or “us”), we are committed to protecting your privacy. We collect information you provide directly to us when you create an account, such as your name, email address, and company details.

We also automatically collect certain information when you use our proxy service, including IP addresses, browser types, latency metrics, and API token usage details necessary to provide our LLM cost attribution services.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services.
• Calculate accurate cost metrics and attribute AI spend.
• Send technical notices, updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities in connection with our platform.

3. Data Security and Isolation

We prioritize the security of your data. We utilize enterprise-grade encryption (AES-256 via Fernet) for all stored provider API keys. We enforce strict data isolation protocols ensuring that no tenant can access another tenant's metrics, budget data, or reports.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like PostHog) to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@cognocient.com.